Shipping and Payment

PAYMENT

There are two payment methods available on the website:

• Full online payment at
. Once your order has been successfully placed and paid for, you will receive a confirmation at the contact information you provided.

• Cash on Delivery with a 300 UAH prepayment
To place an order with cash on delivery, you must make a prepayment of 300 UAH. The remaining amount is paid upon receipt at a “Nova Poshta” branch. Please note that if you cancel your order or fail to pick up the package, the prepayment is non-refundable.

SHIPPING WITHIN UKRAINE

Orders within Ukraine are delivered by Nova Poshta.

Shipping time for in-stock orders:
• 1–3 business days.

Shipping time for pre-ordered items:
• 7–14 business days.

Once your order has been shipped, you will receive a waybill number to track your package.

The buyer is responsible for paying the shipping costs in accordance with the carrier's rates.

INTERNATIONAL SHIPPING

International orders are shipped only after full payment for the merchandise and shipping has been received.

Shipping costs and delivery times depend on the recipient's country, the selected shipping service, and the weight and volume of the shipment.

For international shipments, the full actual value of the goods must be declared.

All customs duties, taxes, and other fees required by the laws of the recipient's country are to be paid by the buyer.

If an international order is returned, any customs duties, fees, or additional costs incurred in connection with the return of the merchandise may be deducted from the refund amount.

Please note: The customs authorities of the recipient country may impose additional taxes and fees in accordance with local laws. We have no influence over these decisions, so we recommend that you familiarize yourself with your country’s customs regulations in advance.

We are not responsible for the package once it has left Ukraine and been handed over to an international carrier. If you have any questions regarding the delivery or receipt of an international shipment, please contact the delivery service directly.

IMPORTANT

• Shipping costs are not included in the price of the product and must be paid separately by the buyer.
• Delivery times may vary depending on the carrier’s workload, weather conditions, customs clearance, or other circumstances beyond the brand’s control.
• Placing an order on the website constitutes the buyer’s agreement to the terms of delivery and payment.